Healthwatch Northamptonshire Gives Young Volunteers a Taste of the NHS

Written by on January 23, 2020

Young Healthwatch Northamptonshire volunteers took part in activities to find out more about Northampton and Kettering General Hospitals, and to give young people a taste of future careers in the NHS in a special “takeover day”.

Takeover day allows young people to gain an insight into the adult world, and organisations open their doors to benefit from their perspective. Volunteers from Young Healthwatch Northamptonshire were invited to both Northampton General Hospital and Kettering General Hospital for an action-packed day meeting staff, hearing about children and young people’s feedback as patients and trying out some features at the hospital which allow a better experience for young people.

After a meet and greet with Head of Patient Experience and Engagement at NGH, Rachel Lovesy, and attending a board meeting with the CEO and board members at KGH, the young volunteers talked about feedback that the hospital receives from patients about how experience can be improved. 

At Northampton General Hospital, the Young Healthwatch team hopped aboard the Children’s train, driven by its amazing volunteers. The train allows for young patients to have fun while being transported around the hospital for treatments and procedures. Meanwhile, at KGH, Young Healthwatch members met the communications team for the hospital and had an insight into how they keep the public updated with new and exciting developments within the hospital.

In both hospitals, they had the chance to try out a range of food, from sandwiches to Sunday dinner that is served to young patients to provide feedback.

Nearing the end of the day, Young Healthwatch dressed up and were shown NGH’s state of the art simulation suite, which allows simulated learning scenarios to provide invaluable opportunities to observe, develop and test how healthcare professionals work together and interact with their environment and equipment. Kettering General Hospital also showed the young volunteers the radiology department, where they learnt about how radiology works and is used to treat patients.

Healthwatch Northamptonshire is the independent champion for health and social care in the county, working to help people get the best out of their local health and social care services, whether it’s improving them today or helping to shape them for tomorrow.


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