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Age UK Northamptonshire set to reopen three charity shops

Written by on July 1, 2020

Three of Age UK Northamptonshire’s eight charity shops will reopen on Monday 6th July following Government guidance on the easing of lockdown. After careful consideration, the charity has taken the decision to open three of the larger charity shops, where social distancing measures can be implemented safely. Two Northampton shops; 14 Alexandra Terrace, Kingsthorpe and 18 St Giles Street in the town centre will reopen, as well as the Kettering shop at 62 Stamford Road.

Opening hours have been amended to enable time to replenish stock and thoroughly clean at the start and end of each day. Kingsthorpe and St Giles Street stores will be open to the public for shopping from 9:30 to 16:00 and Kettering will be open 9:30 to 15:30. All three shops will be open Monday to Saturday.

Social distancing has been put in place with a maximum of 6 customers allowed in St Giles Street and Kettering and 4 customers in Kingsthorpe at any one time and hand sanitiser will be available when entering the premises. There will also be posters in the windows explaining that if people see something they would like to purchase but are unable to enter because of maximum occupancy, they can telephone the shop via the phone number on the poster, and a manager will get it for them and complete the transaction outside the store.

Customers will be able to pay by cash or card, but staff will encourage card payments where possible. The changing rooms will be closed and there will not be the opportunity to try on clothes, but the returns policy will allow customers to return any unwanted items and receive a full refund up to 14 days after purchase. Returns will then go into quarantine for 72 hours and be re-steamed before being put back out on the shop floor.

Donations of good quality clothes, books and homeware are welcome. St Giles Street shop will be accepting donations which can be dropped off outside of opening hours, between 9:00 – 9:30 or 16:00 – 16:30. Kettering will be accepting donations between 9:00 – 9:30 and 15:30 – 16:00. This is to ensure donations are received when the shops are closed to the public and there are no customers on the premises. Kingsthorpe, however, can accept donations at any time during opening hours if they are dropped off at the back of the building. All donations will go into quarantine before they are handled and will be steam cleaned/sanitised before being sold.

The charity has been supported by the community, receiving generous donations of food, letters of hope and money. Their COVID-19 fundraising appeal is still open to any individual, club or business who would like to donate during this difficult time:

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