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Northampton Community Transport adapting to essential community need at a time of crisis.

Written by on June 8, 2020

Northampton Community Transport, run by Voluntary Impact Northamptonshire, incorporates the Northampton Volunteer Car Scheme Northampton Door to Door Service.  Both exist to provide a bespoke door-to-door transport service offering support and assistance to vulnerable people in Northampton.

During the Coronavirus outbreak they have quickly adapted to the additional needs in the local community with shopping and prescription collections, as well as food parcel deliveries.  This is not just for their 1500 registered passengers, but anyone in Northampton, who is vulnerable, isolated and in need of assistance.

In the past 8 weeks they have completed over 1100 shopping trips and collect 29 regular monthly prescriptions for isolated residents.   Every person or family that their drivers shop for, is offered ongoing support and contacted on a weekly basis. They are also delivering up to 67 weekly food parcels to families that need them, some of which are through the loan of one of their drivers to the Hope Centre, three days a week.

As government guidance has recently changed, with some small changes to the movement of people, they have prepared for a potential increase in passenger requests for actual journeys.  They already have stringent guidelines on cleaning and hygiene, which are regularly being adapted for the current coronavirus outbreak.  They have essential supplies for all drivers and vehicles, including hand gels, gloves, cleaning equipment and sanitisers, as well as face coverings and face shields.   Passengers are asked to also adhere to government guidance and wear a face covering in their vehicles.

As a charity, this extra outlay for these supplies for the safety of staff, volunteers, and passengers, is difficult at a time when their income is greatly reduced.  Therefore, they are making an urgent call for help to any person or business, who can help financially or with supplies, which are essential to ensure they can continue to provide this vital service, for as long as possible, to the local community.

‘We are proud to continue to support the local community by adapting our community transport service in this way.  Our fantastic team is dedicated to doing everything they can to help those who need us the most, at this critical time.  We are appealing for any donations to help us maintain this service’.  Sally Jones, Community Transport Manager.

They can be contacted on 01604 587733 or 01604 628234 or [email protected]

Donations can be made on their website:

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